Leadership Team

WNPA Leadership Team

James E. “Jim” Cook
Chief Executive Officer

Jim joined WNPA in 2011. His career spans almost 40 years in conservation and arts management, beginning with three summer seasons as a National Park Service ranger in Glacier National Park. Prior to WNPA, Jim served as director of operations for The Nature Conservancy in Arizona, as general manager for Arizona Theatre Company, and special services coordinator for Kitt Peak National Observatory. As WNPA chief executive officer, Jim continues his passion for protecting special places. He loves when young people of all ages have “aha!” moments while experiencing a place or activity when the proverbial light bulb goes off, connections are made, and life-long passions and interests are created. National parks have prompted many such instances for Jim and he wants all Americans to feel the same.

Dillon Nakata
Chief Operating Officer

Dillon joined WNPA in December 2018. He is responsible for organizational operations, including retail, human resources, marketing and communications, publishing, programming, membership, and philanthropy. His expertise includes strategic development, consumer behavior, product and new business development, marketing, and brand management. He earned a Bachelor of Arts degree in psychology from the University of Pennsylvania and a University of Arizona master’s in public administration with a concentration in nonprofit management. He spends free time exploring, hiking, running, doing family activities, or volunteering with Big Brothers Big Sisters. Dillion’s passion for creating extraordinary experiences for employees, partners, and visitors makes helping WNPA amplify national park stories to promote awareness and a deeper understanding of our nation’s culture and history his favorite part of the job.

Christine Horvath
Chief Financial Officer

Christine joined WNPA in September 2017. She directs, coordinates, and implements WNPA’s financial, administrative, and information technology activities. Christine has a Bachelor of Science in business administration with a minor in accounting from Winona State University and an MBA with distinction from DePaul University, Kellstadt Graduate School of Business. She is certified as a fraud examiner, internal controls auditor, and compliance and ethics professional. Christine’s favorite part of working for WNPA is partnering with the National Park Service to make a difference. She feels her values, ethics, passion, and love for the outdoors, including visiting the parks, match perfectly with WNPA.

Lauren Mooney
Director of Retail

Lauren joined WNPA in 2014. She handles strategic planning and operations for retail management, purchasing and product development, e-commerce, wholesale operations, and warehouse distribution. She helps operations managers facilitate open and engaged relationships with WNPA’s partner parks. Lauren has worked in retail for over 20 years with positions in visual merchandising, buying, and management for destination spa resorts, luxury department stores, and online boutiques. Originally from New York City, she has a Bachelor of Arts in communications from Fordham University. She takes every opportunity to explore our beautiful national parks and meet new people. Lauren finds WNPA’s mission to provide quality educational experiences, products, and services is a perfect fit for her values and love of retail.

Randy Neitzel
Director of Human Resources

Randy joined WNPA in 2021. He brings over 20 years of human resources experience, mostly in the hospitality and defense industries. His more recent HR director positions have been at The Glacier Park Collection by Pursuit (Montana), Canyon Ranch Resort (Arizona), Alyeska Resort and Hotel Alyeska (Alaska), and Ogden-Weber Community Action Partnership (Utah). He also was a human resources consultant with defense contractor AAI Corp. After serving in the U.S. Air Force, he earned a master’s degree in public administration from the University of Oklahoma and a bachelor’s in communications from the University of Wisconsin. Randy has a passion for cars, motorcycles, and bicycles.